FastCompanyMay 23
The AI backlash is a danger for every brand now
The recent backlash against AI poses significant challenges for brands that utilize this technology, as consumers increasingly associate AI with inauthenticity. Brands must navigate this skepticism carefully, either by clearly committing to non-AI practices or risk being perceived as complicit in the negative aspects of AI's influence on society. Authenticity is paramount, and brands that fail to address these concerns may face backlash from consumers who value genuine engagement.