FastCompanyMay 7
Shop ’til you bot: Google, OpenAI, and the race to build agentic commerce
The article discusses the challenges and developments in the emerging field of agentic commerce, particularly focusing on the partnership between OpenAI and Shopify to create Instant Checkout within ChatGPT. As AI shopping technology evolves, brands must adapt their strategies to leverage AI capabilities while addressing the complexities of e-commerce infrastructure, with Google currently positioned as a frontrunner due to its extensive user data and established merchant relationships.