72Signal
Score
S
Strategy Online — CAOctober 14, 2026

Kruger’s Susan Irving on building connections in an AI-driven world

Susan Irving discusses the importance of maintaining a clear sense of purpose while navigating the rapid changes brought about by AI in brand building. She emphasizes the need for brands to foster genuine connections with their audience in this evolving landscape. Brand strategists can take away the importance of adaptability and purpose-driven strategies in their branding efforts amidst technological advancements.

◎ EmergingstrategyKruger

Strategy Online — CA: For Susan Irving, building a successful brand means balancing constant change with a clear sense of purpose. Going on seven years …

Intelligence PanelSignal score: 72.3 / 100
Primary Signal
Emerging
Building momentum — trajectory being tracked
Brand Impact
Medium
Impact score: 70/100 — moderate relevance to positioning decisions
Novelty
Moderate
Novelty: 60/100 — iterative development of an existing theme
Action Priority
Soon
Flag for the next strategic review cycle
Scoring Rationale

The article addresses the significant challenge of adapting brand strategies in an AI-driven world, which is highly relevant for brand strategists, though the concepts of purpose and connection are not entirely new.

70
Impact
weight 35%
60
Novelty
weight 30%
85
Relevance
weight 35%
Brands Mentioned
KKruger
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